Frequently Asked Questions​

Whilst we have 2 ponies on site, we unfortunately do not offer specific equine therapy. Our ponies are small and aging, perfect for cuddling, feeding, grooming and leading. 

Tuesdays and Fridays are drop-in days at OHOH, where it’s all about relaxation and community.  You can enjoy a tea or coffee on the verandah, do some gardening or cooking, interact with the friendly dog, guinea pigs, ponies, cats, and chickens, and meet some like-minded people.

If you haven’t been here before, feel free to drop in on a Tuesday or Friday to see the place and meet the team (and animals).

  • Referral letter from your GP or psychiatrist
  • Your Mental Health Care Plan

Your first appointment will typically last an hour and will involve filling out some intake paperwork, an assessment of you and mental health care plan, and your goals and expectations for treatment.

Private Counselling: $120 / hour

We are committed to providing our service in line with the NDIS pricing requirements. Each NDIS package is designed to be individual to each participant, therefore it is difficult for us to state a flat pricing rate here. Please contact us directly for all NDIS pricing queries.

For children under 18 years, this will depend on the child’s age and needs. Generally, parents or guardians are involved in the intake process, and are often included in treatment as well.

For adults, this will depend on what feels comfortable and medically necessary for the client and the clinician.

Our House Our Haven Karalee is open Monday to Friday, 9am to 5pm. 
Tuesday and Friday are drop-in days, no appointment needed. Everyone is welcome to come and meet us!

Unfortunately, there is no public transport available to Karalee House. If you have mobility or transport issues, consider arranging a home visit with us instead.

If your question is not answered above, please contact us!

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