Help from those who’ve been there
Our peer support program is a way for our clients to connect with people who have lived experience with mental illness. The program aims to complement and enhance our formal services, with peer support workers providing emotional, social and practical assistance to manage your illness and stay healthy.
This support is frequent, ongoing, accessible and flexible and can take many forms. For instance, phone calls, texting, home visits, going on walks together, support attending medical appointments, or help with grocery shopping. Our peer support program is available to all our patients who are not already assisted by the NDIS and will be referred to the program by a nurse through individual therapy.
Peer Support Activities
- Social and emotional support
Peer support workers are there to listen to and encourage clients dealing with mental illness. With an empathetic ear and their own personal experience, support workers help clients cope with the social and emotional barriers common to mental illness and help motivate them to keep striving for their goals.
- Assistance with daily tasks
Peer support workers use their lived experience of exercise, diet, medication management and wellbeing to help others plan and achieve daily tasks. They can also assist in finding resources to accomplish this, such as close places to exercise or where to source the cheapest and healthiest groceries.
- Support with clinical care
Peer support workers help to bridge the gap between patients and medical practitioners, taking clients to appointments for moral support and helping to seek out other clinical and community resources if necessary.